new business

Why are insults stickier than compliments?

I got my first client for Brutal First Impressions yesterday! She wrote to me today telling me how useful my service was and how much she appreciated the unbiased opinion. I read her sweet words and was flattered, but then I went about my day as usual. A few hours later, I checked Facebook, and noticed a stranger had shared my BFI facebook page with a message saying “who would ever pay for this?” After reading that I was in a bad funk for hours.

Why did the great words someone went out of her way to write to me affect me for a few short minutes, but a mean comment lingered in the back of my mind for hours? Wouldn’t it be amazing if we all dwelled on compliments the way we dwell on insults.

At the end of the day I have to embrace any insults hurled at my business because it means that I am growing. I’m leaving the safe bubble of people who care about my feelings, and entering a larger playing field where, yes, some people might not like me or my ideas.

It’s ironic that I have such thin skin when I have a business where I brutally judge people; however, I think it’s my thin skin that makes me better at consulting. I know how to give feedback in a caring, sensitive way that motivates someone to improve themselves not tear themselves down. I want to continue helping people be the best versions of themselves and grow my business so I know I need to thicken my skin so I don’t waste hours in a funk. The only way to thicken my skin is to expose it to the elements and that includes insults. But it also means surrounding myself with supportive people as well. Please follow Brutal First Impressions on Facebook, and remind me that I have an amazing support network 🙂

You guys rock!

2014-03-23 15.56.14Thank you so much for the feedback on my new website, Brutal First Impressions. I got over 400 hits on my website in the last two days!  From the legal advice, to the copy editing, to the opinions on the layout, I really took your comments to heart and I think the website is much better thanks to my readers’ suggestions. The layout of the mobile site is still a little funky, but it’s getting better.

Now’s your chance to share it 🙂 Please tell everyone you know about Brutal First Impressions. Facebook, twitter, linkedin, email, word of mouth, any way you can share it would be awesome! You can also follow my BFI account on twitter. I can’t wait to share my success with you 🙂

A special thanks to Alice, Dale, David, Deanne, Eda, Francis, Jeff, Jerry, Mandi, Marie, Melissa, Mike, Sojo and Tricia.